sma777Privacy Policy
This page describes what we collect when you use sma777 and how we keep that data protected. We take your privacy seriously and handle all personal information according to data protection principles. When you register an account, deposit funds via DANA, e-wallet, mobile banking, or bank virtual accounts, or interact with our live-dealer tables and games, we collect specific data to verify your identity, process payments, and comply with local law.
Our privacy practices are built on transparency. We do not sell your data to third parties. We do not use your information for marketing without consent. We do share certain data with payment processors (e.g., your bank or e-wallet provider) to settle deposits and withdrawals, and with compliance vendors to prevent fraud. We explain each practice in detail below.
If you have questions about how we handle your data or wish to exercise your privacy rights, contact our data team via our help centreWe respond to privacy requests within a reasonable timeframe, typically within ten business days.
What Data We Collect on sma777
We collect data in several categories. During registration, we collect your email address, password, phone number, and full name. We ask for your date of birth to verify you meet the age requirement for our services. We do not store your password in plain text; we hash it for security.
For identity verification (KYC), we require a clear photo of your government-issued ID card and a selfie of your face. We use this data to confirm your identity and prevent account fraud and money laundering. We store these documents securely and retain them for as long as your account remains active, plus a retention period specified by local law (typically one to three years after account closure).
When you deposit funds, we collect transaction data: the payment method (e.g., DANA, e-wallet, mobile banking virtual account), the amount, the timestamp, and the transaction reference number provided by your payment processor. This data helps us reconcile deposits, investigate payment issues, and track your account history.
When you play games on sma777, we log your gameplay activity — which game you played, your bet amount, the result, and the timestamp. We use this data to calculate your balance accurately, detect unusual patterns (e.g., abuse of system vulnerabilities), and resolve disputes. We do not track your keystroke or mouse movement; we only record the actions you submit (bets, cash-outs, game selections).
Payment Data and Third-Party Processors
We do not store your full credit card number or bank account credentials directly. When you deposit via a bank virtual account (local payment, online payment, e-wallet, mobile banking), you authenticate in your own bank's app, and the bank confirms the transfer to us. We receive only the transaction confirmation, not your banking login. Similarly, with e-wallets (local payment, online payment, e-wallet, mobile banking, local payment), you authenticate in the provider's app, and the provider notifies us of the approved transaction. We never see your e-wallet password.
For online payment payments, you scan a code we generate and complete payment in your chosen app (bank or e-wallet). The e-wallet network processes the transaction and confirms it to us. We receive the confirmation but never access your underlying payment credentials.
These payment processors are third-party data controllers. They collect and store your banking or wallet data according to their own privacy policies. We do not control how they use your data beyond our direct transaction. We recommend you review their privacy policies if you have concerns.
Our Data Protection and Your Rights on sma777
We encrypt all data in transit using HTTPS encryption. Our servers are located in secure data centres with access controls and regular security audits. Our employees access your data only when necessary to provide services (e.g., customer support, fraud prevention, compliance). We do not use your data for internal marketing analysis without consent.
Our servers may be located outside your jurisdiction. Data you provide (email, ID photos, transaction records) may be processed in multiple territories. By using sma777, you consent to this cross-border data transfer. We apply the same security standards to all data regardless of where it is stored.
We retain your data for as long as necessary to fulfill the purposes stated in this policy. After you close your account, we retain records for the duration required by local financial and tax law (typically three to five years). After that retention period, we delete or anonymize your personal information.
Your Privacy Rights on sma777
Depending on your jurisdiction, you may have the right to request access to your personal data, correct inaccurate information, request deletion, or object to certain uses. To exercise these rights, contact us via our help centre with your request and account details. We will verify your identity and respond within ten business days.
We do not use cookies to track you across the internet for advertising purposes. We use functional cookies (session cookies) to keep you logged into sma777 during your visit. You can disable cookies in your browser settings, but this may affect your ability to access your account. We do not use third-party analytics that track you across websites.
Our support team operates from multiple locations. When you contact us via chat or email, your message and account information are visible to our staff in Jakarta, Surabaya, Bandung, and other support hubs. We train all support staff on data confidentiality. We never share your account credentials, payment details, or verification documents with anyone outside sma777 unless required by law enforcement or a court order.
Key takeaways
- We collect email, ID, KYC documents, and transaction data to verify your identity and process payments.
- We do not store your banking or e-wallet credentials; payment processors handle those.
- We encrypt all data in transit and secure it in data centres with access controls.
- We retain your data for as long as needed for legal compliance, then delete or anonymize it.
- You may request access to, correction of, or deletion of your personal data at any time.
Contact and Policy Updates
If you have privacy concerns or wish to report a data breach, contact our data protection team via our help centre. We will acknowledge your request within two business days and investigate.
We may update this privacy policy to reflect changes in our practices, new payment methods (such as emerging e-wallets during Idul Fitri or other seasonal periods), or changes in applicable law. We will notify you of material changes by email or by posting the updated policy on sma777 with a revision date. Your continued use of sma777 after such notice constitutes acceptance of the updated policy.